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BT's Analogue and ISDN Switch Off:
The "Openreach switch off" refers to the planned transition from traditional landline phone networks, known as the Public Switched Telephone Network (PSTN), to a new digital system. This move is happening across the UK and affects both homes and businesses that still rely on old copper phone lines. Here's an easy-to-understand guide on what it means and what you need to do.
What Is Openreach?
Openreach is the company that manages the physical telephone and internet network infrastructure in the UK. This includes the telephone poles, wires, and cabinets used to provide landline and broadband services to homes and businesses.
What’s Being Switched Off?
Currently, most landline calls and some broadband services are provided through the PSTN. This system has been in place for decades but is becoming outdated. Openreach has announced that it will stop supporting this network by December 2025, meaning all services that rely on it, like landline phones and some older broadband connections, will no longer work after this date. The replacement will be a modern, digital system that uses the internet to deliver calls.
Why Is It Happening?
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There are a few reasons why the switch-off is taking place:
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Outdated Technology: The PSTN is old and expensive to maintain. Moving to a digital system will be more efficient and reliable.
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Better Quality: Digital networks offer clearer call quality and better performance.
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More Flexibility: Digital phone systems will allow for better integration with other services, like video calls or smart home technology.
What’s the New System?
The new system is called 'Voice over Internet Protocol (VoIP)'. It uses your internet connection to make phone calls instead of the old copper wires. Essentially, your home phone will work through your broadband line, just like a computer does.
Who Will Be Affected?
Everyone with a landline phone will be affected by the switch-off, including:
Households: If you have a traditional landline, you'll need to switch to a digital service.
Businesses: Any company using old phone systems will need to upgrade to digital solutions.
It’s important to note that broadband services won't necessarily be affected if you already have a fibre connection, but some older broadband systems, like those that rely on ADSL over copper lines, will need to be upgraded.
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Will Emergency Services Still Work?
Yes, emergency services (like 999) will still be available. However, one important thing to note is that VoIP services rely on your internet connection. If there’s a power cut and your router isn’t working, your landline phone won’t work either. It’s a good idea to have a backup plan, like a mobile phone, for emergency situations.
What Do You Need to Do?
Check Your Equipment: Some phones and other devices, like alarms or fax machines, may not work after the switch to digital. You might need to upgrade to a phone that can connect via VoIP.
Upgrade Your Broadband: If you have older broadband that relies on copper lines, you may need to upgrade to a fibre connection.
Contact Clear Telecom: Our team will help guide you through the transition and help you choose the best option for your needs.
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When Will This Happen?
The full switch-off is planned for December 2025, but Openreach has already started phasing out the old systems in some areas.
Summary
The Openreach switch-off is replacing the old landline network (PSTN) with a new digital system called VoIP.
You’ll need to upgrade your phone or broadband services if they rely on the old copper lines.
This change is happening by December 2025, so now is the time to check your setup and make any necessary upgrades.
Contact our friendly team today who can talk through your options ​
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​What is VoIP?
Voice over Internet Protocol (VoIP) is a technology that allows you to make voice calls using an internet connection instead of a traditional phone line.
It converts your voice into digital signals and transmits them over the internet. VoIP is often more cost-effective, offering features such as:
Cost Savings: Lower rates for both local and international calls compared to traditional phone systems.
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Flexibility: Make and receive calls from anywhere with an internet connection, using your computer, smartphone, or VoIP phone.
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Advanced Features: Includes options like voicemail to email, call forwarding, video conferencing, and integration with CRM software.
Scalability: Easily add or remove lines without expensive hardware. Whether you’re a small business or a large enterprise, VoIP can reduce communication costs and provide advanced features to improve efficiency.​
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Contact our friendly team today who can discuss what VoIP options are available
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