Every Call Matters

It makes sound business sense to record your calls, to ensure that your hard-won orders are captured precisely. Misheard instructions or incorrect delivery information will result in wasted time, effort, money and perhaps even damage a reputation you have spent years building.

Our telephone call recording products can cater for any size of UK business, from the modest needs of individuals through to the rigorous demands of the largest government departments, financial trading floors and call centres. Telephone call recording is fast becoming a vital business tool benefiting more and more UK businesses.

Clear Telecom can offer real-time recording (as it happens), call recording and call management of multiple lines and handsets, dashboards showing incoming and outgoing calls and extension matching – who is calling who to where and when.

Speak to one of our experienced telephony consultants about the requirements for your business and let us show you what is possible and how call recording systems can benefit your business.

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Frequently asked Questions

Yes it is, with the exception of credit card transactions over the phone.
This depends on your storage drives and Clear Telecom will advise on the best storage capacity according to your business needs.
Yes you can provided the number is not withheld.
Yes you can, provided you use one of Clear Telecom’s encrypted call recording systems.

Why this product/service?

  • Connector.Connector.

    Reason 1

    Record calls so you can accurately capture the information on orders.

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    Reason 2

    Mis-heard instructions or delivery information can waste time, effort and money.

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    Reason 3

    Our call recording systems cater for businesses of all sizes.

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    Reason 4

    Call recording is quickly becoming a vital business tool.

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    Sales and Staff Training
    It makes good sense to monitor and coach your employees in order to improve their performance on the phone. By using well handled, positive, recorded calls as examples of the standards you require you can watch morale grow, your customers’ experience improve and the company prosper.

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    Call Recording – Lease To Buy
    Buying on lease has many advantages and the lease option we use means that you end up owning the equipment at the end of the term. Lease to buy means that you can hold on to your capital and use it for growing your business.

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    There are currently several guidelines and laws relevant to the recording of calls. Firstly, under the Data Protection Act you must let your employees and customers know that you are recording calls and why – ie ‘for training and monitoring purposes’.

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